NOTE: CLEAN ACCESS IS SHIPPED FROM TAMPA, FL. U.S.A. MOST DOMESTIC ORDERS ARRIVE IN 4 DAYS OR LESS! WE STRIVE TO OFFER THE FASTEST SHIPPING WE CAN, BUT DELAYS MAY HAPPEN DUE TO LARGE ORDER VOLUME CAUSING LIMITED STOCK.

Please allow 7 working days to receive your item if you are located in the United States. 

Please allow up to 15 days to receive your item if you are located outside of the United States.

It may take slightly longer for countries outside the US (including US states outside the mainland). For some European countries may take up to 20 days to receive your item. Please contact us if it has been more than 45 days and you have not received your item.

Once your order is placed, we process the payment within 24 hours and your order is fulfilled within 2-3 days.

An order confirmation email will be sent to you at the time of placing, and a further email will be provided when you order has been dispatched (remember to check your spam!)

Please allow 2-3 BUSINESS DAYS PROCESSING TIME. Please note for some very high demand items it may takes 1-2 WEEKS SHIPPING TIME due to reproduction and restocking depending on your shipping location. Items may be shipped in separate packages with no additional shipping charges.  Cancellation of your order or any changes in your order is only allowed up to 24 hours from your order time. If it exceeds 24 hours, we are not able to cancel or change the order.

We will send tracking numbers for your packages to your emails address when we receive them from our carriers.

In most cases, tracking will be available. Sometimes shipping takes longer than expected due to unforeseen circumstances or holiday periods.  We thank you for your patience in these situations.

Any other questions? Just send us an email.